Refund Policy
Refund Policy
Effective Date: 25/01/2024
Thank you for choosing GadgetHub. Our Refund Policy outlines the terms and conditions for refunds in accordance with applicable laws.
1. Eligibility for Refunds:
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Refunds are issued for products returned within 30 days from the date of purchase.
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To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
2. Non-Refundable Items:
- Certain items, such as downloadable software or personalized products, are non-refundable.
3. Refund Process:
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To initiate a refund, please contact our Customer Service team at oscarwillis949@gmail.com with your order number and reason for return.
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Once your request is approved, you will receive instructions on how to return the item.
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Upon receiving the returned item, we will inspect it and notify you of the status of your refund.
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Refunds are typically processed within 30 days after approval and issued to the original payment method.
4. Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 30 days of receiving the product. We will arrange for a replacement or issue a full refund, including return shipping costs.
6. Late or Missing Refunds:
- If you haven't received a refund within the specified timeframe, please check your bank account. Contact your credit card company or bank, as processing times may vary.
7. Changes to This Refund Policy:
- We reserve the right to update this Refund Policy. Any changes will be reflected on this page with a revised effective date.
8. Contact Us:
- If you have any questions or concerns about our Refund Policy, please contact us at oscarwillis949@gmail.com.
By making a purchase with GadgetHub, you acknowledge and agree to the terms outlined in this Refund Policy.